COMMUNICATION SKILLS

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At the heart of all communications are conversations.  There are two parts to every conversation: speaking and listening. The most important person in the conversation is the listener – not the speaker.  Learning to communicate in a way that captures the interest and trust of the listener -  be they employee, manager, peer, friend, customer, collaborator or  influencer -  is the be-all and end-all of becoming an excellent communicator.  For women, in particular, this can often be particularly challenging due to gender norms in most workplaces. Circle Leadership shares the skills.

 

• Speaking Up

• Presentation training

• Active Listening

• Trigger Phrases

• Critical Conversations

• Influence, collaborate and negotiate

• Empathetic leadership

• Managing Up